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Treating People Well

The Extraordinary Power of Civility at Work and in Life

Audiobook
1 of 1 copy available
1 of 1 copy available
Two White House Social Secretaries offer "an essential guide for getting along and getting ahead in our world today...by treating others with civility and respect. Full of life lessons that are both timely and timeless, this is a book that will be devoured, bookmarked, and read over and over again" (John McCain, United States Senator).
Former White House social secretaries Lea Berman, who worked for Laura and George Bush, and Jeremy Bernard, who worked for Michelle and Barack Obama, have learned valuable lessons about how to work with people from different walks of life. In Treating People Well, they share tips and advice from their own moments with celebrities, foreign leaders, and that most unpredictable of animals—the American politician.

Valuable "guidance for finding success in both personal and professional relationships and navigating social settings with grace" (BookPage), this is not a book about old school etiquette. Berman and Bernard explain the things we all want to know, like how to walk into a roomful of strangers and make friends, what to do about a colleague who makes you dread work each day, and how to navigate the sometimes-treacherous waters of social media.

Weaving "practical guidance into entertaining behind-the-scenes moments...their unique and rewarding insider's view" (Publishers Weekly) provides tantalizing insights into the character of the first ladies and presidents they served, proving that social skills are learned behavior that anyone can acquire. Ultimately, "this warm and gracious little book treats readers well, entertaining them with stories of close calls, ruffled feathers, and comic misunderstandings as the White House each day attempts to carry through its social life" (The Wall Street Journal).
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    • AudioFile Magazine
      Berman and Bernard explore civility in the modern world by contrasting their experiences as social secretaries and the like for two earlier presidential administrations. With each author narrating his or her own section, listeners will appreciate the clarity and nuance of their tones as, at times, their jokes or their criticisms could easily be misconstrued. Thaxton fills in for additional sections or quotes from previous White House staff. Berman has a friendly and easy disposition that will make listeners feel as if they're having lunch with her, while Bernard's elderly and raspy voice sounds like that of a benevolent grandfather. Their advice on how the principles of civility in the White House can extend to everyone's house proves practical and smart. L.E. © AudioFile 2018, Portland, Maine
    • Publisher's Weekly

      November 13, 2017
      Berman and Bernard winningly call on their experiences as White House social secretaries under, respectively, George W. Bush and Barack Obama to make a case that manners and civility can be the basis for success in work and life. The authors weave practical guidance, such as maintaining good posture and eye contact and steering clear of email after a glass of wine, into entertaining behind-the-scenes moments from their careers. The rarely seen inner workings of White House events, such as state dinners and celebrity musical performances, on offer here are highlights and include such incidents as Berman being called on to literally pull the seat out from under a foreign delegate attempting to disrupt a sensitive seating plan to Bernard dealing with a demanding White House honoree who, tired of waiting for a delayed president, threatened to walk out on his own award ceremony. The authors complement their own experiences with the humorously hair-raising stories shared with them by past White House social secretaries. The advice given throughout is sound, if not overly original, but the look behind the curtain at the rarely featured individuals who make the White House run smoothly provides a unique and rewarding insider’s view. Agent: Todd Shuster, Zachary Shuster Harmsworth Literary Agency.

Formats

  • OverDrive Listen audiobook

Languages

  • English

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